Terms of service
📜 Terms & Conditions
Welcome to OakshireBeds. These Terms & Conditions govern your use of our website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before using our services.
🛏️ About OakshireBeds
OakshireBeds is a UK-based manufacturer and online retailer specialising in luxury upholstered beds, ottoman storage beds, divan beds, TV beds, mattresses and bedroom furniture.
We are committed to delivering premium craftsmanship, exceptional customer service and a secure online shopping experience.
🛒 Placing an Order
When placing an order with OakshireBeds, you confirm that:
- ✔️ All information provided is accurate and complete.
- ✔️ You are authorised to use the selected payment method.
- ✔️ All orders are subject to availability and acceptance.
- ✔️ An order is confirmed only after payment has been successfully processed and an order confirmation email has been issued.
We reserve the right to refuse or cancel any order where necessary, including in cases of pricing errors, suspected fraud or product availability issues.
💳 Pricing & Payments
- ✔️ All prices are displayed in GBP (£).
- ✔️ Prices include applicable UK taxes unless otherwise stated.
- ✔️ Payment must be completed before production or dispatch.
- ✔️ We use secure payment gateways to protect every transaction.
- ✔️ Prices and promotions may change without prior notice.
🚚 Delivery
We proudly deliver across the United Kingdom.
- 🚚 Estimated delivery is typically 7–10 working days unless otherwise stated.
- 📦 Delivery times may vary due to demand, custom orders or unforeseen circumstances.
- 📍 Customers are responsible for providing accurate delivery details.
Please refer to our Delivery Policy for complete delivery information.
🔄 Cancellations, Returns & Refunds
Orders may be cancelled or returned in accordance with our Returns & Refunds Policy.
- ✔️ Cancellation requests should be made as soon as possible.
- ✔️ Made-to-order or personalised products may not be cancelled once production has begun.
- ✔️ Approved refunds are processed after returned items have been inspected.
For full details, please see our Returns & Refunds Policy.
🧵 Product Information
Many OakshireBeds products are handcrafted to order. As a result, slight variations may occur in colour, fabric texture, stitching or finish.
Product images are provided for illustration purposes and may vary slightly depending on screen settings and lighting conditions. These natural variations do not constitute manufacturing faults.
🛡️ Warranty & Liability
All products are covered by your statutory rights under UK consumer law and our applicable product guarantees.
- ✔️ We are not responsible for damage caused by misuse, incorrect assembly or improper care.
- ✔️ Our liability is limited to the purchase value of the product where permitted by law.
- ✔️ Nothing within these Terms & Conditions limits your statutory consumer rights.
🔐 Intellectual Property
All content available on the OakshireBeds website, including text, images, graphics, product descriptions, logos, designs and branding, is the intellectual property of OakshireBeds.
No content may be copied, reproduced, distributed or used without our prior written permission.
🌐 Acceptable Website Use
By using our website, you agree not to:
- ❌ Attempt unauthorised access to our systems.
- ❌ Upload malicious software or harmful content.
- ❌ Misuse or interfere with the operation of the website.
- ❌ Use our content for unlawful purposes.
We reserve the right to suspend or restrict access where misuse is identified.
🇬🇧 Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from the use of our website or purchases made through OakshireBeds shall be subject to the exclusive jurisdiction of the courts of England and Wales.
🔄 Updates to These Terms
We may amend these Terms & Conditions from time to time to reflect changes in legislation, business practices or our services.
Any updates will be published on this page and will become effective immediately upon publication.
📞 Contact Us
If you have any questions regarding these Terms & Conditions, our team is happy to help.
- 📧 Email: Support@oakshirebeds.co.uk
- 📱 Phone / WhatsApp: 07882760651
- 📍 Address: 24 Woodroyd Road, Bradford, BD5 8EN
⭐ Our Commitment to You
At OakshireBeds, we are dedicated to providing luxury handcrafted beds, premium mattresses and exceptional customer service. Our Terms & Conditions are designed to ensure a transparent, secure and trustworthy shopping experience for every customer.
🇬🇧 Handmade in the UK | 🛡️ Secure Shopping | 🚚 Fast UK Delivery | ⭐ Trusted Customer Service
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