Shipping Policy

At OakshireBeds, we specialise in handcrafted beds, storage beds, ottoman beds, divan beds, mattresses, and wall panels, delivering premium bedroom furniture safely across the United Kingdom.
🇬🇧 UK Delivery Coverage
OakshireBeds currently delivers to all mainland UK locations, including:
England
Scotland
Wales
At this time, we do not offer international delivery.
⏱️ Delivery Timeframe
Standard UK delivery: Up to 10 working days
Working days are Monday to Friday, excluding UK bank holidays
Delivery time begins after order confirmation and payment approval
Our delivery timeframe applies to all OakshireBeds products, including:
Upholstered beds
Ottoman storage beds
Divan beds (solid & slatted base)
Luxury mattresses
Decorative wall panels
🛠️ Order Processing
Orders are processed once payment is successfully completed
You will receive an order confirmation email immediately after checkout
Once your order is dispatched, a dispatch confirmation email will be sent with delivery details
🚛 Courier & Delivery Partners
We work with trusted UK delivery partners experienced in handling large furniture items such as beds and mattresses to ensure safe and secure delivery.
All deliveries are:
Professionally handled
Carefully packaged
Fully trackable where applicable
📍 Delivery Access & Responsibility
Customers are responsible for ensuring:
Clear access to the delivery address
Doorways, staircases, and hallways are suitable for large items
If delivery fails due to access issues, re-delivery charges may apply.
📦 Damaged or Missing Items
Please inspect your order immediately upon delivery.
Report any damage or missing items within 48 hours
Keep all original packaging for inspection
Contact us at OakshireBeds@gamil.com or call 07400 208440
We will arrange a replacement, repair, or refund where appropriate.
💷 Shipping Costs
Shipping costs are calculated at checkout based on:
Product size
Delivery location
Any promotional free delivery offers will be clearly displayed on the website
🛑 Failed or Delayed Deliveries
While we aim to deliver within 10 working days, delays may occur due to:
Severe weather
Courier issues
Unforeseen logistical circumstances
OakshireBeds will always keep you informed and work quickly to resolve any delays.
📞 Customer Support
For delivery or shipping enquiries, contact us:
Email: OakshireBeds@gamil.com
Phone: 07400 208440
Location: Bradford, United Kingdom
Our customer support team responds within 24 hours on working days.
⭐ Our Delivery Promise
At OakshireBeds, we are committed to providing:
Reliable UK delivery
Careful handling of handcrafted furniture
Clear communication
100% customer satisfaction guarantee
We deliver more than furniture — we deliver comfort, quality, and peace of mind.